Get a Handle on Winter Maintenance

This winter, Kitchener will be expanding its winter sidewalk maintenance program.

Sidewalks are for everyone. Do your part to keep our community moving safely:

New This Winter

New for the 2018/2019-winter season, bylaw officers will be pro-actively inspecting sidewalks citywide. If a sidewalk is not cleared of snow and ice, a bylaw officer will issue a one-time notice to the resident, and return within 24 hours. If the sidewalk has still not been adequately cleared, the city will clear it and the property owner will be invoiced approximately $400.

To Report Unshovelled Sidewalks

Call the corporate contact centre at 519-741-2345. When a complaint is received, staff will be sent out to inspect the sidewalks.

Be A Snow Angel

Snow angels shovel for neighbour’s who may need help. You can be one, all you need to do is lend a helping hand whenever snow falls.

Recognize a snow angel at

Need A Hand

There are agencies that provide snow removal services to seniors or other individuals who are unable to clear their sidewalks.

What's it like to be a snowplow driver? Catch a ride with a driver in this video to find out.

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